Routine advice
- For an overview of our key agreed ways of working across the Primary and Secondary Care interface - please see fhft-and-primary-care-collaborative-working-reference-guide-2023.pdf (Further information on our collaborative working can be found here: News and interface developments | NHS Frimley Health Foundation Trust (fhft.nhs.uk)
- For key contacts to our services for clinical admin support (inc. Speciality-specific Admin mailboxes, Appointment lines & Expediting support): Referrals & key contacts | NHS Frimley Health Foundation Trust (fhft.nhs.uk)
| Service | Frimley | Heatherwood and Wexham |
|---|---|---|
| Allergy | System-wide A&G via eRS | System-wide A&G via eRS |
| Audiology | System-wide A&G via eRS | System-wide A&G via eRS |
| Biochemistry / lipids | eRS *Biochemistry - Lipid Management Triage service clearly mark as ‘Advice Request’ | eRS *Biochemistry - Lipid Management Triage service clearly mark as ‘Advice Request’ |
| Cardiology | A&G via eRS | A&G via eRS |
| Cardiology rapid access chest pain | A&G via eRS | A&G via eRS |
| Cardiology rapid access heart failure | A&G via eRS | A&G via eRS |
| Cardiology syncope | Not currently available TBC | A&G via eRS |
| Chronic pain | System-wide A&G via eRS | System-wide A&G via eRS |
| Colorectal | A&G via eRS | A&G via eRS |
| Dermatology | A&G via eRS | No A&G |
| Dermatology paediatrics | A&G via eRS | A&G via eRS |
| Diabetic medicine | A&G via eRS | Service not delivered by HWPH MDT Diabetic foot clinic - A&G Via eRS |
| Endocrinology | A&G via eRS | A&G via eRS |
| ENT | A&G via eRS | A&G via eRS |
| ENT military | A&G via eRS | Service not delivered by HWPH |
| Gastroenterology & Endoscopy | A&G via eRS | A&G via eRS |
| General surgery (hernia / lump / bump) | A&G via eRS | A&G via eRS |
| Geriatric medicine | A&G via eRS | A&G via eRS |
| Gynaecology | A&G via eRS | A&G via eRS |
| Gynaecology infertility | A&G via eRS | A&G via eRS |
| Gynaecology PCB | A&G via eRS | A&G via eRS |
| Gynaecology recurrent miscarriage | A&G via eRS | A&G via eRS |
| Gynaecology urogynaecology | A&G via eRS | A&G via eRS |
| Gynaecology vulval | A&G via eRS | Please send via general gynae A&G service |
| Haematology | A&G via eRS | A&G via eRS |
| Hepatology | A&G via eRS | A&G via eRS |
| Immunology | System-wide A&G via eRS | System-wide A&G via eRS |
| Infection Service | fhft.infection@nhs.net | fhft.infection@nhs.net |
| FRIMLEY ICS & FHFT Maternity- (Advice regarding things to check with women considering pregnancy or newly pregnant and how to manage common medical problems in pregnancy)
|
https://sway.office.com/w3GJdbEGbwaBv4QH?ref=Link | https://sway.office.com/w3GJdbEGbwaBv4QH?ref=Link |
| Nephrology | Service not delivered by FPH (via Epsom and St Hellier) |
A&G via eRS |
| Neurology | A&G via eRS | A&G via eRS (except neurology known patient diagnosis MDT triage service) |
| Ophthalmology general | A&G via eRS | A&G via eRS / Retinal RAS Triage Service & Cataract RAS Triage Service only |
| Oral and maxillofacial surgery | Service not delivered by FPH (via Royal Surrey) |
No A&G |
| Paediatrics | Consultant hotline - 07881 352 600 | Consultant hotline - 07919 175 643 |
| Pharmacy - medicines information | System-wide; email enquiries to: fhft.medicines.information@nhs.net or contact 0300 613 4744 |
System-wide; email enquiries to: fhft.medicines.information@nhs.net or contact 0300 613 4744 |
| Physiotherapy / women's health | No A&G | No A&G |
| Plastics | System-wide A&G via eRS | System-wide A&G via eRS |
| Respiratory medicine | General Advice for Respiratory please send via the Respiratory RAS Triage service and clearly mark as ‘Advice Request’ Community Respiratory Team: fhft.respiratorycare@nhs.net Tel: 0300 613 8032 |
General Advice for Respiratory please send via the Adult Integrated (AIR) service and clearly mark as ‘Advice Request’ or AIRs Team:fhft.air.team@nhs.net Tel: 0300 614 6796 / 6459 / 6466 / 6469 |
| Rheumatology | A&G via eRS | A&G via eRS |
| Rheumatology military | A&G via eRS | Service not delivered by HWPH |
| Rheumatology early arthritis | A&G via eRS | A&G via eRS |
| Stroke / TIA ** Please note Stroke can be found under the specialty of Neurology when submitting via e-RS | A&G via eRS | A&G via eRS |
| Stroke rapid access TIA ** Please note Stroke can be found under the specialty of Neurology when submitting via e-RS | A&G via eRS | Service not delivered by HWPH |
| Trauma and orthopaedics | A&G via eRS | A&G via eRS |
| Trauma and orthopaedics - Spinal Support Service | This is a new initiative to strengthen the interface between Primary Care (including MSK First Contact Practitioners, FCPs) and Secondary care. We have collaboratively developed a new support service for primary care. From the 20th May 2024, primary care can book telephone or MS teams appointments with the FHFT spinal Consultants and Advanced Practice Physiotherapists, to discuss any spinal patient that may need imaging or management support. Any urgent patients should not be using this pathway (see further guidance in the red box on the DXS spinal pathway). Primary Care contact number: 07795 520 356 (Monday to Friday, 08.00-16.00). |
|
| Trauma and orthopaedics paediatrics | A&G via eRS | A&G via eRS |
| Upper GI | A&G via eRS | A&G via eRS |
| Urology | A&G via eRS | A&G via eRS |
| Vascular surgery | A&G via eRS | A&G via eRS |