Outstanding Leadership: Emily Foster

What colleagues said:

Emily is described as a true inspiration, working to all the Trust values every day. She constantly challenges and works to improve her practice, and she was the first person to complete the Green Belt training in our Frimley Excellence continuous improvement approach. Emily is tenacious about implementing change and improvements, ensuring interventions are effective. Emily is hard working but will always recognise the hard work of others. She is extremely friendly and tenacious, but never takes herself too seriously and will always seek ways to learn. She is a highly visible and effective leader. She engages with colleagues to understand their needs and works with them in a way that makes them feel helpful and appreciated

Excellent Patient / Customer Care: Bill Baxter 

What Bill’s colleagues said: 

"He never complains, always rises to the challenge and is always willing to help. He recently facilitated discharges for patients at end of life to Liverpool and Portsmouth in line with their wishes at such a difficult time. He helped another patient purchase and write a card for his wife on their anniversary and helped a man with no relatives to get his daily newspaper. Our team wouldn’t function without him and he goes above and beyond for all our patients.” 

Team Award: Fleet Community Hub Team 

What the team’s colleagues said:

“Each day, the Fleet community staff manage the working day of 120 colleagues based at five different locations or at home across NE Hants. They ensure patients are supported in the right way in our communities, working with external partners to avoid complex hospital admissions and keep patients cared for in their own homes. The team really looks after its community staff and makes sure they are well supported - not easy against a backdrop of remote working and multiple bases.” 

Outstanding Support to Colleagues: International Educated Nurse Clinical Education Team 

What colleagues said:

The team have made an outstanding contribution in developing our internationally educated nurses (IENs) from recruitment through to retention within clinical departments. They recently doubled their capacity, delivering over 40 learners a month, while still maintaining an OSCE pass-rate at nearly double the national average. The team have been awarded the NHS Pastoral Care Award for their work to support IENs both in the workplace and adapting to living and working in the UK. This includes supporting conversation clubs where colleagues practise speaking English, and a wide range of social and cultural events.

Equality, Diversity and Inclusion: Kerry Gospel 

What colleagues said:

Kerry is our Armed Forces Covenant lead and has shown remarkable dedication to the armed forces community. He has introduced initiatives to enhance veterans' experiences at Frimley Health, including a dedicated mentorship programme, and had a key role in helping the Trust achieve the Employee Recognition Gold status. His compassion and dedication shine through when he steps beyond his official duties to offer personal support to veterans. His consistent advocacy for veterans’ rights has positively impacted many lives and transformed the culture within our organisation.

Future FHFT: The Frailty and Hospital at Home Team 

What colleagues said:

The Frailty Virtual Wards and Urgent Community Response services have successfully leveraged technology-enabled care to deliver prompt and efficient healthcare to patients at home and in the community, avoiding unnecessary hospital admissions. Over the past year, the team has provided care to more than 1,500 patients, surpassing the 70% national standard of seeing patients within two hours, with an impressive 91% annual average. The services have actively engaged with system partners and stakeholders to raise awareness and promote best practice, utilising various communication channels and events to share their experiences and collaborate with others.

Continuous Quality Improvement: Deepa Jadhav

This award was for staff who embraced our Frimley Excellence continuous quality improvement methodology, and Deepa, a consultant anaesthetist, has worked tirelessly to push through improvements and change to get Heatherwood recognised as a successful surgical hub.  

Special Recognition Award: Sean Harding 

Sean was nominated by a colleague within the ICS for his work on the vision, initiation and delivery of the UEC virtual ward. This service, which started in November last year, was the first of its type nationally and is leading the way in transforming our emergency care services. He has seen 750 patients since it started, 92% of whom would have otherwise been treated on a same day emergency care (SDEC) pathway and 5% would have been admitted to hospital.  

External Partnership Award: Susie Gasson

Susie was the deserving winner for her tireless efforts in creating the FHFT & Primary Care Collaborative Working Reference Guide. The guide outlines the clinical interface arrangements across primary and secondary care, detailing agreed ways of working and ensuring patients are supported in the most appropriate setting.